Refund and Shipping Policy

Refund and Shipping Policy

Dandystreats.co.uk tries hard to ensure that your ordered products are delivered within 24 hours of the order being placed. We also ensure that the ordered goods are in good condition when placed for shipment.


Important Information

The cut-off times for dispatching an order are provided in the form of guidelines and they cannot be held accurate. Sometimes order delays can occur owing to delay via payment gateways. The estimated delivery time commences from the date of dispatch and they need to be taken as guidelines only. Orders once dispatched cannot be redirected.

Delivery Mechanism

Orders are shipped between 18:00 to 22:00 – Monday to Sunday.

Refund Policy

Full refund if you don’t receive your order. Dandystreats.co.uk gives utmost importance to on-time delivery and unless the buyer verifies delivery of the product, money is not remitted to the seller.

Insurance

Dandystreats.co.uk makes sure that the product ordered is covered under insurance from the time of its order to its delivery date. The moment you receive your goods and provide your receiving signature, the insurance of goods is passed onto you. This is how Dandystreats transfers the responsibility of the purchased product.